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8 Difficult Office Personalities & How to Work with Them

Written by Kay Benedek

In a perfect world, every workplace would be filled with only great, hard-working people that get along every minute of every day. Unfortunately, this isn't always the way things go. Workplaces are filled with all kinds of different personalities, and while most of them are great, you can't get along with everyone all the time. There are, however, ways to work around that.

Here are the 8 most commonly difficult personalities you'll find in your workplace and how you can work with them.

The Office Gossip

Let's start out with one that's relatively easy to spot. The Gossip likes to be up to date on everything in the office, so it won't take long for you to identify this person. They will buddy up next to you and want to know everything about you. They tend to be friendly social butterflies, but soon, they'll be sharing the details of everyone's private lives throughout the office. There are many reasons why an Office Gossip does this; it could be their way of diverting attention from themselves, it could be for entertainment's sake, or it could just be that they're not very good at keeping things to themselves. Whatever their reasoning, these people are never too far away. There may even be several within your workplace.

How to work with them:

Just stay out of it. Don't entertain the gossip when they are looking for an ear to listen, don't share anything you've heard, and don't give them any information you don't want getting out to the whole office. Just steer clear and play it safe.

The Quiet Guy or Gal

In contrast to the Office Gossip, this personality is not the oversharing type. Neither are they a particularly challenging one to deal with, but they can be confusing to some. This person may seem distant, withdrawn, or even snobby, when in reality, they are simply not social butterflies. They prefer their peace and quiet while they work to complete their tasks.

How to work with them:

First and foremost, do not take their lack of interest in socializing personally. It's just not their style. Instead, be friendly, but give them space. They will choose when they want to communicate their thoughts and feelings with you. If you'd like to build a relationship with this person, take some time to get to know them. It may take longer than your typical extrovert, but your patience will be appreciated and rewarded with a hardworking, quality teammate.

The Seriously Stressed Out

No matter how much or how little work this person has on their plate, they always seem to be inches from tearing their hair out. Every time you pass their desk, they are in a tizzy about some project or another, and if you happen to engage them in conversation, get ready to hear all about what's weighing them down. From their personal life to office work, this person always has something stressing them out. This not only makes working with them a stressful experience, it also makes them unreliable. These people have a tendency to be forgetful, while their feelings of being overwhelmed lead them to cut corners on the tasks they do remember to complete.

How to work with them:

No matter what they're stressing about, do not let it rub off on you. Your stress and frustration will only add to the situation. If you are scheduled to work in close collaboration with this person, break down the work into manageable steps that won't overwhelm your co-worker. Start small and move together from there. It will keep them on track and stop them from falling into a stress spiral.

The Control Freak

This person can be highly valuable to a company with their close attention to detail. However, if not kept in check, they can also be incredibly frustrating to the people around them. Control freaks can be nitpicky and critical of others who do not do things their way. They feel the constant need to be in control of situations, causing them to overstep boundaries in an attempt to gain control. Their perfectionist tendencies cause them to have impossibly high standards for their co-workers and teammates.

How to work with them

First, do not take their controlling tendencies to heart. It has less to do with how competent you are and more to do with their comfort level. To make things easier for yourself, try giving them clear, detailed reports and updates on projects. Avoid any ambiguity that may cause them to feel the need to tighten the reigns and get over involved. Also, if and when possible, let go of control on projects that don't mean as much to you. It might make your life easier and may mean more to them to have the control.

The Permanently Paranoid

This personality can be somewhat frustrating in the workplace. Their paranoia can manifest itself in many ways, whether it's through questioning motives of their coworkers, fearing for the outcome of projects, or feeling like they are constantly on the verge of being fired. These people tend to be negative by nature and can make every project feel like a hassle.

How to work with them:

Choose your words carefully. You never know what could be spun differently in their head. Offer fact-based explanations of projects, people, and changes happening around the office to reassure them that nothing is going on behind the scenes. Above all, do not let this worry wart suck you in. Chances are, they're worrying about nothing. Don't let their concerns shake your confidence.

The Blame Shifter

These people are always the first to point the finger at someone else when something goes wrong. They will rarely take responsibility or apologize for their mistakes, bad decisions, or poor performance. In fact, they will likely tell their own versions of the truth in an attempt to convince others of their perspective. This person can be tough to work with, and if not handled carefully, can cause unnecessary strife in your workplace.

How to work with them:

Getting the Blame Shifter to see their part in negative situations will prove more difficult than protecting yourself from their accusations.  Whenever beginning a project with this person, make an effort to clearly discuss the details of the project, for example, who is responsible for what, what the deliverables are, and when they are due. That way, it is evident when they are slacking. If a situation does arise that you were involved in, the fastest way to disarm the Blamer Shifter is by taking responsibility for your mistakes before they have the opportunity to use them against you.  Most of your coworkers will respect your ability to acknowledge your shortcomings, and the Blamer Shifter will be all out of ammo.

The Narcissist

The Narcissist is an especially challenging and frustrating workplace personality. They may be arrogant, carry a sense of entitlement, and put their own contributions and ideas above everyone else's, regardless of their actual efforts or value. These people tend to create polarizing opinions within their colleagues. However, these people can also be charismatic, causing many to enjoy their social presence. The Narcissist's inflated self-view can make it hard for anyone to do their jobs well or get noticed for the work they have done.

How to work with them:

As frustrating as it may be, flattery is key with these personalities. Praise them when they deserve praise and give positive feedback before criticism. When trying to get work done, express to them how team efforts can work to their benefit. Narcissists are self-driven and motivated by their personal goals. They can be quality teammates when they believe it is in their best interests. No matter what you choose to do, be realistic about what to expect from this person. Do not try to change them, force them to see their errors, or expect something different from them just because they rub you the wrong way. Accept the reality and work accordingly.

The Backstabber

This person is one of the hardest to spot. In fact, you may not know you have a Backstabber on your hands until they've already tried to make a move against you. These people seem as friendly as anyone else in the office. You may work well together for a while, and they may show interest in getting to know you, but the next thing you know, they're taking credit for your work, complaining to your manager and leaving a trail of aggravated teammates in their wake.

How to work with them:

Your number one defense against the Backstabber is to avoid reciprocating their passive-aggressive behaviours. Once you get involved in this toxic work process, it can be hard to untangle yourself. if possible, confront issues with them face to face to get it sorted out. Stand up for yourself when they try to undermine you, but be prepared to pick your battles. Letting them win every now and again will allow them to feel that you are not a threat. If they feel you are resistant to their direction or goals, they may decide something must be done about your troublesome behaviour.

 There will always be difficult people in every workplace setting. However, the majority of the people you will encounter are as honest and responsible as you are. As long as you learn to navigate these challenging personalities and their toxic work habits, you will enjoy a pleasant career with fantastic teammates by your side.

www.workopolis.com

6 Jobs for People Who Love to Travel

Written by Madisyn Mckee

Does the thought of spending every day in an office, stuck in a cubicle make you recoil in fear? Maybe you sit in your cubicle day in and day out dreaming of packing your bags and flying to a faraway country?

Believe it or many Canadians get paid to travel as part of their jobs. To help make your daydreams reality, we've put together a list of the top travel related jobs that are hiring right now so get ready to pack your bags and explore!

Field Service Engineer

A Field Service Engineer is often responsible for designing, installing, or repairing technology equipment associated with various sectors. Because repairs are generally done remotely, a Field Service Engineer will have to travel to homes and businesses. Depending on the company you are working for and the sector you're working in, you could find yourself travelling domestically, nationally, and even internationally. The hours can sometimes be long, but what does that matter when you can explore a new city before heading to bed?

Truck Driver

A Truck Driver is responsible for transporting products from one destination to another. While you may not be travelling to exotic places, being a truck driver means you will definitely be travelling within your home province, or even across North America. If you enjoy solo travel, and of course driving, this career is for you. While you will have a schedule to adhere by, your time on the road is your own so you can enjoy the freedom of stopping to take pictures or enjoy the scenery.

Consultant

A consultant provides expertise and professional advice in anything from people management to communications. The great thing about a career as a consultant is that there are so many different types of industries you can work in. You will often be spending several weeks with one particular company fulfilling a contract. This gives you plenty of opportunity to explore a city you've potentially never visited before. In many cases you may even be able to stay in the new city over a weekend or tack on a few extra vacation days.

Flight Attendant

If you love to fly and don't mind working all kinds of different hours, being a flight attendant is probably one of the best ways to see the world. In many cases you don't need any formal training, just a willingness to learn, customer service experience, and perhaps a bit of sales experience as well. You will be able to take advantage of the airlines flight destinations with extended layovers. What better way to see the world than getting flights for free! Plus, you are likely working with other wanderlusters so you may even gain a lifelong travel partner or two.

Travel Agent

While you may not actually be travelling for your job if you decide to pursue a career as a travel agent or travel consultant, you will be learning the ins and outs of the travel industry. Being a travel agent also means you get to see all the amazing deals firsthand. Any of the bigger named travel agencies often have deals with certain airlines and vacation package companies which means you will get to save more money than the average person on your trips. As an added bonus, you could be eligible for FAM (familiarization) trips around the world. Just as the name suggests, hotel or tour brands invite you for heavily discounted, or free, trips for you to experience their products and familiarize yourself with them. After all, the best way to sell a product is through firsthand experience.

Teacher

Being a teacher is a great job for people who love to travel for two reasons: summers off and international opportunities. Now more than ever countries around the world are looking for trained teachers from North America to immigrate to their country and teach their young ones. While there are plenty of opportunities for teaching English as a second language oversees, many countries are also looking for teachers that specialize in other subjects, including: math, science, or geography. If moving internationally isn't something you are looking for, you can certainly take advantage of travelling during the plentiful vacation time in the summer months, Christmas holidays, or even March break.

www.workopolis.com

How to Tailor Your Resume to any Job Posting

Written by Natalie Severt

Every day, hiring managers wade through hundreds of applications to locate the elusive Goldilocks Resume. With so many applications, they only have time to spend an average of six seconds scanning each resume for relevance.

What are they looking for? Skills.

How do you know which skills they want? The job posting. If you want a hiring manager to see your application and think: "This person is perfect," it all begins there.

Here's how to tailor a resume to any job posting:

Mine the Job Posting for Keywords

Start by highlighting any skills and required experience you can find in the job posting.

There are three types of skills:

  • Job-related Skills: These are the skills you have to have to do the job.
    • Example: Managing social media campaigns
  • Transferable Skills: These are skills that you can use across multiple jobs.
    • Example: Speaking Spanish
  • Adaptive Skills: These are survival skills that you need these for basic human interactions.
    • Example: Discretion

Look for job-related skills first. What skills are "must have"? You should have most of these skills. Otherwise, you won't be able to perform the work.

When you put them on your resume, they should show up in the top third of the document so that they are easy for the hiring manager to find. Here's a guide on how to write a resume summary so that the top third of your resume is stronger.

Next, look for skills that you could translate from one job to another. These are more of the "nice to have" skills. Make sure they show up in relevant places in your experience section.

Finally, find the adaptive skills. These are usually adjectives like "ambitious" and "hardworking." You can use them to describe yourself.

For example: Articulate Communications Coordinator 

Add Numbers and Details for a Spotlight Effect

Draw attention to the skills you find most important by adding numbers and details. By being specific, you can demonstrate how you've used these skills in the past. Using facts and figures has two benefits:

Numbers pop out on the page and are easy to find.

Details make it easier for hiring managers to imagine you achieving similar results in the future.

Don't write: "Customer Service."

Write: "Decreased returns by 10% through effective customer service."

Don't Make the Mistake of Sending a Generic Cover Letter

Yes, you still need to send a cover letter. And yes, you need to tailor it to match the job description as well.

Make sure you add keywords to your cover letter, but try to avoid copying your resume. Your cover letter should complement and augment the content of your resume.

A Quick Trick to Check Your Tailoring Skills

Try dropping your resume into a cloud generator. You will see which words are the most prominent.

If the words that appear are not skills or keywords, reconsider a rewrite to make your keywords show up more often.

Key Takeaway

Tailoring your resume is crucial. If you can't pass the keyword scan, there is no way a hiring manager will give your resume a second look.

If you take the time to tailor your resume to every job description every time, you will increase your chances of a hiring manager being impressed by your resume.

About Natalie Severt 
Natalie is a writer at Uptowork – Your Resume Builder. She has always loved helping others create successful resumes, and she now shares her knowledge and experience with readers around the world.
www.workopolis.com

How to Send Your Resume to Land More Interviews

Written by Natalie Severt

Congratulations! You've written your resume, and you're ready to click send. Now, what?

Are you sure you've done everything you can to give your resume a fighting chance?

Having to figure out how to make a resume in the first place was the hard part. Sending your resume to a hiring manager may seem like the easiest step in the resume writing process. But it's best to not trip at the finish line.

Here are a few tricks that you should try out before you click that send button.

The Number One Mistake You Could Be Making

One of the worst mistakes you can make is not proofreading your resume before you send it.

You want your resume to be perfect, and even if you've created the best resume, simple typos and silly spelling errors will get it thrown in the trash.

And typos can happen to the best of us.

The best thing you can do is have another person read through your resume. Having a second opinion has the added benefit of reviewing how you are coming across on your resume.

After someone you trust has proofread your resume, run it through an online language tool for good measure. Grammarly is a good app for that purpose.

How to Save Your Resume

Unless the hiring manager has requested your resume as a Word document, you should consider saving it as a PDF. When you save your resume as a Word document, you run the risk of having the formatting glitch when the hiring manager opens the file.

Do keep in mind that if you send your resume through an Applicant Tracking System (ATS), special formatting may not be recognized by the system at all.

When you save the file, use your name as the file name. For example: "Jane Smith Resume."

Your resume will be landing in an inbox flooded with hundreds of resumes all saved as "resume." So, it's best to personalize your file name to make it easier to locate.

Send a Personal Email to Differentiate Yourself

Another way to avoid having your resume disappear in the inbox bog is to try to send it directly to the hiring manager. The use of names to personalize communications is a marketing trick that works just as well when it comes to applying for a job. In fact, starting an email or a cover letter with "Dear Jane Smith" instead of "To whom it may concern" is scientifically proven to be more effective.

It has the double benefit of giving the reader a sense of control over the material they are reading and cutting down on information overload. And when a hiring manager is sifting through a pile of 100+ resumes, cutting down on information overload can only benefit you.

The first thing you will need to do is find their name.

Occasionally, the name of the hiring manager will be located on the job offer itself. If that's the case, look no further.

If not, start by visiting LinkedIn. Human Resource staff often publish their current jobs and contact details on their profiles.

If you can't find anyone on LinkedIn, call the company to find out who is filling the position. It is important to call as an email may not be answered.

Once you've got a name, you need the email address for the company.

The easiest way is to enter the following into Google:

"*@company.com"  and your contact's name.

Google may tell you if the company uses a specific email address format. Most companies use the same formula for email addresses, for example:

j.smith@company.com

john.smith@company.com

Once you've got the formula, you simply add the hiring manager's name. If you can't find a formula, try making variations of the hiring manager's name and the domain.

If you need to make educated guesses about an address, you can double check the validity of your variations by using MailTester. It's a free email address verification tool. It's not flawless, but can help you sort through multiple addresses if necessary.

One More Secret That Will Help You Sleep at Night

Ever wonder what happens to your resume after clicking send? Did the recruiter even open your email? Now you don't have to wonder.

Use an app like Yesware that has email tracking capabilities. If you download a free trial version, you will be able to track your resume and see when recruiters open and read your email.

Also, there is a greater chance that a recruiter will offer you an interview if you click that send button on a Monday or Tuesday. Why?

Most job postings go live at the beginning of the week (58% Monday - Wednesday). And 60% of resumes are sent the same week. The longer you wait, the more competition you will have to face.

So, there is some truth in the saying "the early bird gets the worm" after all.

Key Takeaway

It only takes a few moments to personalize a file, proofread a resume, and search for a hiring manager's email. And it's so worth it.

After hitting send, you will be able to relax, knowing that your resume is easy to find and in the right inbox. And you can rest assured that it won't get trashed over some silly typo.

And one less thing to worry about is always a good thing. Am I right?

About Natalie Severt 
Natalie is a writer at Uptowork – Your Resume Builder. She has always loved helping others create successful resumes, and she now shares her knowledge and experience with readers around the world.
www.workopolis.com

Get Recruiters' Attention in 6 Easy Steps

Written by Natalie Severt

Wouldn't it be nice if you could read the minds of recruiters?

If your crystal ball is out of order, the next best thing is the job description. It might look like all the rest on the surface, but in that list of responsibilities and tasks, recruiters tell you what they're looking for (hint: it's a certain skill set).

Here are six easy steps to pimp your resume and get recruiters' attention:

Research People Who Already Have the Job You Want

Come along, my dear Watson, we're about to do some sleuthing.

Don't worry, you don't have to stalk anyone. You should, however, spend some time researching the social media profiles of professionals in your field. Start by searching for specific job titles (ideally for positions you would love to have). Keep track of the skills these people are listing on their profiles, and pay special attention to duplicate skills and experience. If the same skills keep appearing, there's a good chance they are both relevant for the job at hand and considered desirable by recruiters from your field.

The same strategy can be used with job postings and descriptions. Search for job titles and keep close track of the way positions are described. What experience and skills are they looking for? If the same words crop up several times, it's likely something recruiters want to see.

Tailor Your Skills to the Job Description

Job descriptions are a window into recruiters' inner desires.

Carefully read what is being included on a job description, and make sure your resume is tailored to address required experience and skills. You will want to add some of the words and phrases verbatim. In fact, adding "keywords" from the job offer will make it easier for a recruiter to see the relevance of your resume.

Add Extra Value

Now, go back to your initial research and add any additional skills and experience, including transferable skills.

Transferable skills are those that translate from one job to another, such as being a power user of Microsoft Office. While the job description may not overtly ask for these skills, transferable skills always a bonus on your resume.

Sprinkle in the Tried and True

Regardless of the position, almost all hiring managers will find the following skills desirable:

  • Communication (Written and Verbal)
  • Leadership and Management
  • Planning and Strategic Thinking
  • Analytical Thinking and Research
  • Teamwork or Collaborative Work

If you have this experience, include it on your resume. Not only will it bridge any skills gap you may have for the position, it will also boost your value in the eyes of a hiring manager. Make sure, however, to provide background, where possible. Demonstrable experience (e.g. teams you have managed, research you have led, etc.) is always best.

Facts and Figures Will Help You Stand Out

To draw the attention of the recruiter, complement skills and experience with numbers and achievements.

Instead of writing: "Proficient at sales conversions."

Write: "Converted 45% of leads to sales."

Numbers help highlight the skill and paint a richer picture of your experience and character. The recruiter might even begin to imagine you achieving the same results for them.

Use Skills to Beat the Bots

Your resume may be scanned by R2D2 before it falls into the hands of a human recruiter.

Applicant Tracking Systems (ATS) are a tool that some companies use to get through the bulk of resumes they receive. The systems compare your resume to the job description, and pull out the amount of matching keywords. If you have successfully tailored your resume to the job description, it should beat the bots.

Just keep in mind that ATS can tell if you've used keywords within a proper context. Packing your resume full of keywords ad hoc will not help it get past the system.

Key Takeaways

Doing your research and taking the time to tailor your resume to each job posting is one of the most effective ways to stand out from the crowd (and beat the bots).

About Natalie Severt 
Natalie is a writer at Uptowork – Your Resume Builder. She has always loved helping others create successful resumes, and she now shares her knowledge and experience with readers around the world.
www.workopolis.com

10 Things you Shouldn't Share on the Job

Written by Workopolis

All of this serves as an important lesson for the workplace: there is a time and place for everything, and the things you might share with your friends or personal network are not always appropriate when you're on the job. In the workplace, discretion wins the day. After all, you never know how people might react to something you share (or overshare) at work, and those reactions can affect your day-to-day relationships and your career as a whole.

Here are 10 things you shouldn't share on the job:

Your political views. OK, maybe your politics are a big part of who you are, in which case you go about knowing that trumpeting your opinions might affect your personal and professional relationships and are OK with that because being pro life/pro choice/anti-gun/libertarian is more important. But if this isn't you, avoid political discussions with your colleagues and superiors. You don't know the political opinions of the people who can affect your career and discussion can lead to all kinds of problems.

What you think of them (if it isn't positive). If you don't like someone, there is no need for them to know that. Keep it to yourself. This means being nice and polite to that person and giving no indication of your dislike.

That you hate your job/boss/office/coworker. Similarly, there's no reason for anyone to know that you can't stand your boss or the guy who sits next to you. If you really have an issue, such as harassment, go to HR or find a new job. Don't talk about it. Even people who seem sympathetic to your position can turn around and stab you in the back.

The reason you can't get the thing done that needs to be done. Everyone hates excuses. If you want to get ahead professionally you will take care of your responsibilities, deliver what you promise and do what you are asked. Nobody needs to know that you didn't sleep well or have the sniffles or had a fight with your partner. Only in very rare circumstances – a serious illness, death, or accident, should you be excused from your duties. Not because your printer wasn't working.

The condition of your digestive tract/rash/foot fungus. If you are going through a serious illness that will affect your attendance, job performance, and/or morale, by all means let your colleagues know what is going on. But don't give a daily play by play of your aches and pains or digestive processes. You never know who you might make uncomfortable.

How much you make. While some companies have transparent salary policies, be aware that knowing what other people make can sometimes lead to bad feelings and jealousies. If you think it will bother you to compare yourself with others (and vice versa), resist the urge to ask and to tell.

Why you need a raise. If you're asking for a raise, keep the request about why you deserve it and not about why you need it. Nobody cares that you took out a second mortgage. You're not a charity case. Prove that you deserve it by listing your accomplishments and showing your value.

That you have a sexual attraction to inflatable animals, or cars or whatever. You know what I mean. Even if your sex life is fairly vanilla, keep the details to yourself. While you might be a sharer, not everyone wants to be shared with, and a lot of people can be sensitive, squeamish, or guarded about that sort of thing.

That you're mad. I know a few people on social media who are always outraged about stuff – from big hot button issues, like large game hunting, to small things like random sexist comments from anonymous strangers on small blogs nobody reads. It is super off-putting to be up in arms and angry all the time. It also makes people afraid to talk to you.

That you're job hunting. If you've decided it's time to shove off, don't let your colleagues or boss know. Your boss will figure it's time to start looking for your replacement – which might mean it's also time to hurry you out the door – and your colleagues might tell the boss. Keep your job search on the down low or you could wind up jobless before you're ready.

www.workopolis.com